Your dental plan is a form of compensation provided by your employer. You can expect the carrier (insurance company) to provide coverage for all or a portion of our fee. That portion is determined by the contract between your employer and the insurance company. The higher the premium paid by your company, the more generous the reimbursement.
Although we are not a party to the contractual arrangement with your insurance company, we do want to help you receive the maximum coverage to which you are entitled. As a convenience to you, we will help you process your insurance claims in order for you to receive the maximum benefit. We electronically submit all insurance claims on the day of service. This helps you receive your reimbursement in as timely a fashion as possible. We will also gladly provide dental x-rays, photographs and a written diagnostic report should your insurance company have any questions about the services provided.
At the present time, Dr. Alex is a preferred provider for CIGNA and Guardian Insurance Companies. We are reviewing programs sponsored by Aetna, and Fidelio with the thought that one or more of them will be added to our list of accepted insurance companies.
At all times, you can be confident that we will always provide you with our best services without regard to the limitations imposed by your insurance coverage. To do otherwise would violate our contract with you a contract we feel morally obliged to honor.